Privacy Policy

Last updated: 1 January 2026

Introduction

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the “Data Subject”) who is not already in the public domain.

In Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Alberta Personal Information Protection Act (PIPA) seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the lawful movement of personal data. Where the two differ for activities in Alberta, the Alberta legislation applies.

River Valley Contracting is pleased to provide the following privacy information:

Who we are

River Valley Contracting is a Roofing, Paving & Masonry company.

Personal data

River Valley Contracting uses the information collected from you to provide services and marketing information that we believe may be of interest to you. In having made your initial contact with us, you consent to a marketing dialogue until either you opt out (which you can do at any stage) or we decide to discontinue promoting our services.

Some personal data may be collected about you from forms and surveys that you complete; from records of our correspondence and phone calls; and from details of your visits to our website, including but not limited to personally identifying information such as Internet Protocol (IP) addresses.

Our website uses cookies, which are strings of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.

River Valley Contracting will only collect the information needed so that it can provide you with its services. We do not sell or broker your data.

Who we share your personal information with

River Valley Contracting will not pass on your personal data to third parties unless: it is a requirement of the service or product you have with us; if it is a prerequisite to the service, you will be notified beforehand; we wish to undertake marketing to you under our legitimate interests; or it is a legal requirement to do so.

Some of the data that we collect from you may be transferred to, and stored at, a destination outside of Canada in the course of providing services. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, provide personalised content and analyse website traffic. A cookie is a small text file stored on your device when you visit a website. Cookies can be “first-party,” set by our website, or “third-party,” set by a website other than ours.

In compliance with Canadian privacy law, we require your consent to use non-essential cookies. When you visit our website for the first time, a cookie consent banner will appear, allowing you to choose which categories of cookies you accept or reject.

Google Analytics

Our website may use Google Analytics to collect information about the use of our website. Google Analytics collects information such as age, gender, interests, demographics, how often visitors come to our site, what pages they visit, and what other websites they have used before coming to ours. We use this information to analyse traffic and improve our marketing.

Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. You can prevent Google Analytics from using your information by opting out at: tools.google.com/dlpage/gaoptout.

Legal basis for processing personal data

To meet River Valley Contracting’s contractual obligations to clients and to conform to relevant legal obligations.

Legitimate interests

To promote the services offered by River Valley Contracting and to market the services and products of our existing clients.

Consent

Through agreeing to this privacy notice you are consenting to River Valley Contracting processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing info@rivervalley-contracting.com, by phoning 888 551 6704, or by writing to us.

Disclosure

River Valley Contracting may, on occasion, pass your personal information to third parties exclusively to process work on its behalf. We require these parties to process information based on our instructions and consistent with this privacy notice and Canadian law. We may disclose your personal information to meet legal obligations, regulations, or valid governmental requests.

Retention policy

River Valley Contracting will process personal data during the duration of any contract and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.

Data storage

Data is held on multiple servers within Canada where possible. River Valley Contracting does not store personal data outside Canada except as necessary to deliver our services, in which case appropriate safeguards apply.

Your rights as a data subject

At any point whilst River Valley Contracting is in possession of or processing your personal data, all data subjects have the following rights:

• Right of access — you have the right to request a copy of the information that we hold about you.
• Right of rectification — you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten — in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing — where certain conditions apply, you have a right to restrict the processing.
• Right of portability — you have the right to have the data we hold about you transferred to another organisation.
• Right to object — you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling.

All requests should be made to info@rivervalley-contracting.com or by phoning 888 551 6704, or by writing to us at the address below.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by River Valley Contracting or its partners, you have the right to complain to our directors. If you do not get a response within 30 days, you can complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).

The details for each of these contacts are:

River Valley Contracting, attention of the Operations Director

Telephone 888 551 6704 or email info@rivervalley-contracting.com